From the moment I stepped into Sandos Cancun I knew there was something special about it. It had the perfect combination of luxury, style and service all in a boutique hotel. The small size allowed for the staff to fully engage with their guests and provide a level of service that went above and beyond. The hotel was charming and had a great spot on the beach.
Although the property is small the outdoor area had plenty going on. There are three pools, all kept at different temperatures with one serving as the activities pool. I saw several guests enjoying the water aerobics while several others were happy to relax in the pool side cabanas.
The beach is soft and sandy and the water is several shades of blue. The waves roll in gently and the beach is very swim-able. The seaweed has been a problem in the entire Cancun area this year and is somewhat unavoidable. Some resorts seem to do better at clearing it than others, and Sandos was great. Workers were out from very early in the morning all through the day cleaning up the beach and keeping it looking great for us.
The food was some of the best I've had in Cancun. The resort offers a Teppanyaki restaurant with talented cooks and amazing flavors. It's small, intimate and perfect for group of friends or romantic date. My favorite place, however, was Seasons. This Molecular Cuisine was incredible. I'm still dreaming of the Corn Cappuccino soup. Zango, the main dining room had a fantastic buffet for breakfast, lunch and dinner. The desserts alone were worth multiple visits! St. Trop was a cute outdoor restaurant with a pizza oven and view of the pools and beach. The margarita pizza was amazing!
Bars & Nightlife
The main bar, Bar One was a modern, upscale piano bar by day and more of a night club by night. I stopped in during Karaoke night which drew in a small crowd but had much left to be desired. I would have liked to have had a bigger selection of songs to choose from and some more enthusiasm from the host. They also offered live music here different nights of the week. It's not a "party hotel" for sure though, so be prepared for more of a mellow evening. The good news is that this is Cancun. Nightlife is all around this area so party animals can take a quick cab ride into town and find dance clubs nearby.
The rooms here are upscale and spacious. I had a room facing the pools and beach which was nice. The other side of the hotel offers rooms with a Lagoon view. This is great if you want to see some beautiful sunsets. The rooms all offered room service, and I found that they were prompt and the food was fresh and tasty! The bed was comfortable, water pressure and temperature was fine and overall the hotel was quiet at night. My TV wasn't working the first night I tried to use it and a maintenance person came within 5 minutes of my call and fixed it right away.
I was able to sample some spa treatments when I was there and I was very impressed. The massage I got was great, as was the sauna, steam room and water therapy rooms. It's a little pricey but worth it if you want to truly relax and be pampered.
I didn't see a wedding while I was there but I did see the beautiful space they offer for weddings and receptions. They really cater to brides and grooms and I will be recommending this location to my destination wedding clients.
This is a great resort if you want upscale accommodations, fantastic service and incredible food. I do think that if I had been here for a full seven nights I would have gotten a bit bored and would find the need to venture off the property. The great thing is that you have exchange privileges with the sister properties Sandos Caracol and Sandos Playacar, so check those out if you have a longer stay!
If you want a luxury experience with top-notch service, gourmet food and a boutique style hotel then Sandos Cancun Luxury experience is for you!
For booking details visit www.LoveLandandSea.com